Before and after your visit

Pest control prep sheets for your treatment.

Download the prep sheet for your treatment: bed bugs, cockroaches in a home, cockroaches in a commercial kitchen, or carpenter ants. Each one-page sheet lists what to do before your technician arrives and what to do after. Good prep gives us access to the places these pests hide, and that is what makes the treatment work.

What treatment costs in Ontario
Pest control technician inspecting a kitchen with appliances and drawers pulled out

What good prep looks like

Our own photo from a job. The appliances are pulled out and the drawers are open, so the technician can reach the walls, gaps and voids behind them.

Free downloads

Choose the sheet for your treatment

Every sheet is a single page. Open it on your phone, or print it on regular letter paper and tick off each step as you go.

Preview of the Sterex bed bug treatment prep sheet

Homes, condos and apartments

Bed bug treatment

Steam, residual spray and dust over two visits. Covers bedrooms, laundry, pets, and what to do after each visit.

  • Back inside after 4 to 6 hours
  • Two visits, about two weeks apart
  • No vacuuming treated areas
Download PDF
Open in browserPDF, 1 page, 2.0 MB
Preview of the Sterex cockroach treatment prep sheet

Homes, condos and apartments

Cockroach treatment

Actisol, residual spray and dust. Covers the kitchen, bathroom, living areas, pets, and aftercare.

  • Back inside after 4 hours
  • Empty every cupboard and drawer
  • Full results in 4 to 6 weeks
Download PDF
Open in browserPDF, 1 page, 1.5 MB
Preview of the Sterex commercial kitchen cockroach treatment prep sheet

Restaurants and commercial kitchens

Commercial kitchen cockroach treatment

For after-hours service. Covers the cook line, storage, dish pit, dining room, receiving, and staff access.

  • Staff out for 4 hours
  • Equipment pulled off the walls
  • All cardboard removed
Download PDF
Open in browserPDF, 1 page, 1.3 MB
Preview of the Sterex carpenter ant treatment prep sheet

Homes

Carpenter ant treatment

Residual spray inside and around the outside. Covers the kitchen, bathroom, living areas, entry points, and pets.

  • Back inside after 4 hours
  • Wood piles moved off the foundation
  • No wiping treated surfaces
Download PDF
Open in browserPDF, 1 page, 0.2 MB
How to use it

Three steps before your technician arrives

The sheets are written so you can work through them on your own. If anything doesn’t fit your home or business, call us before the appointment.

  1. Step 1

    Get the right sheet

    Pick the sheet that matches your booking. Open it on your phone, or print it on regular letter paper.

  2. Step 2

    Work through it before we arrive

    Tick off each box room by room. Emptying drawers and cupboards takes longer than most people expect, so start early.

  3. Step 3

    Keep it for afterwards

    The bottom half of every sheet covers re-entry times, cleaning, and what to expect after your treatment.

Bed sheet sealed inside a disposal bag with bed bugs, a shed skin and fecal debris visible on the fabric
Linen bagged where it lies, rather than carried through the home first.
Bed bugs

Bed bug treatment prep

Bed bug treatment is always two visits, about two weeks apart. On the first, high-heat steam kills bed bugs and eggs on contact, then a residual spray and dust leave a long-lasting barrier. The second visit uses a different active ingredient to catch anything that hatched in between. Prep is what lets us reach every place they hide.

Before we arrive

  • Leave every bed completely bare, with nothing stored under it. We spray the headboard, frame and every slat.
  • Empty every dresser and nightstand drawer. We take each drawer out to spray it.
  • Bag all bedding and clothing, wash it hot, and dry it on high heat for at least 20 minutes.
  • Move furniture 30 cm (12 in) off the walls, and never into another bedroom.

After treatment

  • Don’t vacuum or mop treated areas. The dust has to stay in place to keep working.
  • Keep sleeping in your own bed. Moving to a sofa or another room can spread bed bugs.
  • Come back after 4 to 6 hours, or 24 hours if you are pregnant, have breathing problems, or have an infant.
Metal pest-control application wand positioned inside an emptied kitchen cabinet
An emptied cabinet on one of our jobs, with the wand reaching right into the back corners.
Cockroaches in homes

Cockroach treatment prep

Cockroaches live in the warm, tight spaces of a kitchen: inside cupboards, under the sink, and behind the stove and fridge. Treatment combines Actisol, which reaches into wall voids and appliances, with a residual spray and dust. Empty cupboards are what let it get there.

Before we arrive

  • Empty every cupboard, pantry and drawer. Seal food in containers and take it out of the treatment area.
  • Clean under the stove and fridge, and empty the dishwasher and the drawer below the oven.
  • Clear bathroom counters, cabinets and vanity drawers.
  • Keep everything else you move inside the treatment area, covered, so cockroaches don’t spread.

After treatment

  • Come back after 4 hours, or 24 hours if you are pregnant, have breathing problems, or have an infant.
  • Don’t vacuum or mop treated areas, and don’t use your own sprays or cleaners on them.
  • Seeing more cockroaches at first is normal. Full elimination usually takes 4 to 6 weeks.
Cockroaches scattered across a tiled kitchen floor behind moved appliances
Cockroaches on a kitchen floor behind appliances that had been moved. Pulling equipment off the walls exposes exactly this.
Restaurants and commercial kitchens

Commercial kitchen prep

Commercial cockroach service is done after hours or while you are closed, so the whole kitchen has to be ready before we arrive. Give a copy of the sheet to your closing manager and night crew.

Before we arrive

  • Pull fryers, ranges, grills and reach-ins away from the walls, and degrease behind and under them.
  • Break down and remove all cardboard. It is the number one place cockroaches hide.
  • Empty dry storage shelving and the dish pit, empty every bin, and scrub the floor drains.
  • Have a manager or keyholder on site with keys to every room and storage area.

After treatment

  • Staff stay out of treated areas during service and for 4 hours afterwards.
  • Wash and sanitize every food-contact surface before service resumes.
  • Don’t wipe baseboards, equipment legs or other treated surfaces for at least 48 hours.
Respirator-wearing pest control technician working along an exterior sliding-door perimeter
A Sterex technician working along an exterior door perimeter. Door and window frames are common entry points, which is why the sheet asks you to clear them.
Carpenter ants

Carpenter ant treatment prep

Carpenter ant treatment is a residual spray along baseboards, entry points and the outside of the home, so ants pick it up as they travel. Prep clears their trails and the places they get in.

Before we arrive

  • Clear the kitchen counters and empty the cabinet under the sink.
  • Empty any cabinets along ant trails. Your technician will tell you which ones if you are not sure.
  • Move wood piles, mulch and debris 1 to 2 feet away from the foundation.
  • Move furniture 2 feet off the walls, and clear window sills and door frames.

After treatment

  • Come back after 4 hours, or 24 hours if you are pregnant, have breathing problems, or have an infant.
  • Don’t wipe down baseboards, window sills or other treated surfaces.
  • You may see more ants at first. Activity should drop a lot within 1 to 2 weeks.

Mice, rats, wasps and wildlife don’t need a prep sheet

When you book one of these services, we’ll tell you if anything needs doing first. For mice and rats that usually means clearing storage away from basement and garage walls, so the technician can reach the places they travel and the gaps they use to get in.

Prep sheet questions

Bed bugs, cockroaches and ants hide in cracks, drawers, cupboards, bed frames and behind appliances. Prep clears the way so the technician can treat those spots directly. Anywhere left blocked is a place the treatment can’t reach, and pests survive there.

After bed bug treatment, 4 to 6 hours. After cockroach or carpenter ant treatment, 4 hours. If you are pregnant, have breathing problems, or have an infant, wait 24 hours. Birds and pets stay out for 6 hours, with fish tanks covered and pumps off. Your technician will tell you if your home needs longer.

Don’t vacuum or mop treated areas after bed bug or cockroach treatment. The dust we apply has to stay in place to keep working, so ask your technician before cleaning those areas. After carpenter ant treatment, don’t wipe down baseboards, window sills or other treated surfaces.

Yes. Treatment flushes pests out of hiding, so you may see more of them for a short time. Avoid disturbing treated areas and let the treatment work.

Some eggs are hidden where steam can’t reach, and they hatch after the first visit. The second visit, about two weeks later, catches them, and it uses a different active ingredient to help prevent resistance.

Use the commercial kitchen cockroach sheet. It covers the cook line, food and dry storage, the dish pit, the dining room and bar, garbage and receiving, and staff access. Give a copy to your closing manager and night crew so the prep is done before we arrive.

No. Those services don’t need a printed checklist. When you book, we’ll tell you if anything needs doing first, such as clearing storage away from basement and garage walls for mouse and rat work.

Call us at 289-210-7378 before your appointment so we can talk through what is left. Incomplete prep limits where we can treat.

Questions about your prep?

Call us before your appointment and we’ll walk you through it for your home or business. Not booked yet? Book online and we’ll send your prep instructions before the visit.

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