Led by founder Jitendra Patel — a pest control technician since 2006 — Sterex combines field experience, professional equipment, and clear reporting for homes, businesses, and property managers.
Jitendra Patel started in pest control in 2006, working hands-on through residential and commercial accounts across the GTA before founding Sterex in 2021. That means 20+ years of field experience — cockroach treatments in restaurant kitchens, bed bug programs in multi-unit buildings, wildlife exclusion on homes with attic entry, and commercial rodent programs for warehouses and food operators.
Sterex is not a franchise. It is a family-run, owner-operated company where Jitendra is directly involved in how service is delivered. The business is built around practical, well-documented treatment work — not maximizing call volume.
Sterex is a licensed, insured, WSIB-covered pest control company serving Toronto, Brampton, Mississauga, Vaughan, Markham, Scarborough, North York, Pickering, Caledon, and the surrounding GTA. Rated 5.0 on Google across verified customer reviews.
Sterex invests in tools that actually improve treatment outcomes and client experience — not just marketing.
Actisol is a specialized delivery system that uses compressed air to inject micro-droplets of insecticide into wall voids, baseboards, and hidden harbourage zones. It is widely used for cockroach and bed bug treatment in multi-unit and commercial buildings. Sterex is one of the few GTA operators certified to run Actisol — which means better penetration and faster knockdown in difficult-to-reach spaces.
Every service record, invoice, photo, and treatment note is tracked digitally in GorillaDesk. Commercial clients and property managers can request service history reports. Repeat customers have a full log of every visit. This makes it easy to audit progress, document compliance, and confirm what was treated and when.
Sterex uses AI tools to improve written communication: booking confirmations, prep sheets, follow-up instructions, and post-service notes are clear and specific. Customers get straight answers, not vague callbacks. This reduces the number of follow-up calls and keeps expectations aligned before the technician arrives.
Commercial pest control requires documentation, reliability, and discretion. Restaurant and retail operators need technicians who understand food-handler environments, health inspection requirements, and scheduling around service hours.
Sterex has serviced accounts across RioCan-managed plazas, national food brands, and property-managed commercial buildings in the GTA. The work spans routine rodent monitoring, cockroach elimination, fly control, and wildlife exclusion — all with written service records and clear communication.
Sterex is tech-forward without making service feel complicated. Customers get clear prep instructions, targeted treatment, practical prevention notes, and service records they can refer back to.
Sterex uses Ontario structural extermination licensed technicians for all pest control work. Every job is covered by the appropriate licence category for the service type.
Fully insured and WSIB-covered for all service types — residential, commercial, and wildlife. Property managers and commercial clients get the documentation they need.
Digital service records, treatment history, invoicing, and customer communication are all managed in GorillaDesk. Every visit is logged and reportable.
Sterex is a certified Actisol operator. Actisol's micro-droplet delivery system gets treatment into wall voids, cracks, and tight harbourage areas that conventional spray can't effectively reach.
For cockroaches, the treatment has to reach harbourage areas and account for severity, prep, sanitation, and follow-up.
For bed bugs, customers need a clear package approach because one visit is not always enough to catch the full activity cycle.
For commercial accounts, service notes and trend reporting matter because managers need proof, timing, and next actions.
For wildlife, the goal is humane removal, entry-point correction, and prevention instead of short-term trapping alone.
Sterex is a service-area business serving Toronto & the GTA. Call or book online and the team will confirm the right treatment path for your home or commercial site.