Tenant complaints spike across buildings
One garbage-room mouse issue can generate dozens of calls. Without mapped bait stations and trend notes, managers cannot show boards what changed between visits.
Property managers inherit pest complaints from every building in the portfolio—mice in garbage rooms, rats near loading docks, bed bugs moving between suites. Sterex starts with structural and hygiene identification, then builds recurring programs with manager-ready documentation.

Account type
Multi-building portfolios
Reporting
GorillaDesk after every visit
One garbage-room mouse issue can generate dozens of calls. Without mapped bait stations and trend notes, managers cannot show boards what changed between visits.
Bait stations placed in the wrong zones or without sanitation follow-up waste budget. Structural gaps, door sweeps, and harbourage removal matter as much as product choice.
In-suite treatments without block planning often push activity to neighbours. Managers need coordination templates and superintendent scheduling support.
RIOCAN-style accounts and multi-building portfolios need the same report format, visit cadence, and escalation path—not ad hoc emails after each call.
We map rodent travel routes, food sources, harbourage, and entry points before placing exterior bait stations or interior monitors.
Scheduled visits cover garbage rooms, loading docks, parking levels, exterior perimeters, and common areas based on the portfolio risk profile.
Bed bug and cockroach work includes tenant notices, prep guidance, and superintendent access scheduling so treatments are not delayed.
GorillaDesk reports give property managers timestamped records for board questions, tenant requests, and audit follow-up across multiple buildings.

Property managers inherit pest complaints from every building in the portfolio—mice in garbage rooms, rats near loading docks, bed bugs moving between suites. The fix is rarely a single spray. Sterex starts with structural and hygiene identification: where rodents travel, what food or harbourage sustains them, and whether bait stations are placed where activity actually occurs.
Recurring property management accounts receive documented visit notes, bait station tracking, and clear escalation paths when tenant reports spike. That documentation helps managers answer board questions, respond to tenant requests, and keep multiple buildings on a consistent program instead of one-off emergency calls.
Sterex serves property management accounts across Brampton, Toronto, Mississauga, and the wider GTA.
Common questions about property management pest control pricing, scheduling, methods, and reporting.
Request a consultation for a site walk, service frequency recommendation, and quote based on your building—not a generic package.